01◈
AI Testing & Assurance
GenAI · LLMs · Agentic AI · RAG Systems · EU AI Act — KiwiQA's 10-phase framework is the only structured methodology covering every AI risk dimension.
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02◉
Performance Engineering
K-SPARC-powered load, stress, endurance and capacity testing. Data-driven infrastructure sizing — so your application handles peak demand with scientific certainty.
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03◎
Security & Pen Testing
Certified ethical hackers · OWASP Top 10 · ISO 27001 · AI-specific threat modelling. We find what automated scanners miss — before attackers do.
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04◆
Enterprise Testing
SAP S/4HANA · Salesforce · IBM Maximo · Oracle · Microsoft Dynamics — specialised QA that de-risks upgrades, migrations and every release cycle.
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Why KiwiQA
Six reasons the
most demanding enterprises
choose us.
Every claim below is backed by an audited certification, a named client, or a documented outcome.
01
ISO Triple Certified
ISO 9001 · ISO 27001 · ISO 27701 + TMMi
Every engagement is backed by three independently audited international certifications plus TMMi accreditation — not a badge, a provable commitment.
- ISO 9001:2015 — Quality Management System
- ISO 27001:2022 — Information Security Management
- ISO 27701 — Privacy Information Management
- TMMi — Test Maturity Model Integration accreditation
02
Purpose-Built AI Testing
10-Phase AI Framework · EU AI Act Ready
We built a dedicated AI testing practice before most firms knew it was needed — purpose-engineered for the unique risks of AI systems.
- Bias detection & fairness scoring across model outputs
- Prompt injection, jailbreak & adversarial attack testing
- Hallucination rate measurement & model drift monitoring
- EU AI Act conformity assessment & documentation
03
24-Hour Mobilisation
150+ certified engineers on standby
Our QA manager draws from a vetted pool of 150+ ISTQB-certified engineers and deploys the right fit within 24 hours of agreement.
- Dedicated QA manager assigns resources immediately
- Pre-vetted, ISTQB-certified engineers only
- Right skills matched to your technology stack
- No waiting weeks for the right resource to be available
04
6 Proprietary Accelerators
K-FAST · K-SPARC · K-RASINS · K-ASCI
In-house frameworks built over 15 years reduce testing time by up to 40% and deliver measurable ROI unavailable from any other QA provider.
- K-FAST — Selenium-based automation framework
- K-SPARC — 5-phase performance engineering methodology
- K-RASINS — Systematic test coverage framework
- K-ASCI, K-ASSIST & K-LOK — AI, consulting & localisation
05
24/7 Global Delivery
Sydney · USA · Ahmedabad · Pune
Onshore presence in Sydney with round-the-clock delivery from three India centres. Your development never stops — neither does our testing.
- Onshore team in Sydney for client-facing engagement
- 24/7 offshore delivery from Ahmedabad, Pune & Bengaluru
- Seamless handover between time zones — zero gaps
- US delivery capability for American enterprise clients
06
98% Client Retention
Akamai 3+ yrs · DP World ongoing
Long-term partnerships — not one-off projects. Clients who return and expand their engagement are the only evidence of delivery quality that matters.
- Akamai Technologies — 3+ year ongoing partnership
- DP World — long-term QA across 70+ countries
- BoomBet — continuous delivery QA engagement
- Dedicated Service Manager on every engagement
Industry Coverage
Domain expertise in
every sector that matters.
Quality requirements differ fundamentally across industries — the regulatory burden in fintech is not the same as in healthcare, and neither matches government. KiwiQA brings sector-specific knowledge to every engagement.
Fintech & Banking
End-to-end QA for payment platforms, core banking, lending systems and open banking APIs. Security, load and compliance testing with certified engineers. Clients include Till Payments.
E-Commerce & Retail
Performance engineering for high-traffic retail platforms, Shopify & headless commerce, payment gateway validation and cross-device compatibility testing. Built for Black Friday scale.
Healthcare
HIPAA-compliant QA, patient portal accessibility, clinical interoperability testing and medical device software validation. Full WCAG 2.1 AA compliance consistently delivered.
Government & Public Sector
Federal and state digital services — WCAG, security audits, Australian Privacy Act compliance and DHS Trusted Tester certified accessible delivery. Approved supplier to multiple agencies.
Transport & Logistics
Global ERP integration testing, multi-country system validation and supply chain interoperability at enterprise scale. KiwiQA is the QA partner behind DP World's digital transformation.
B2B & SaaS
Functional regression, contract and API testing, CI/CD pipeline integration and automation frameworks for complex B2B SaaS products — from seed-stage startups to ASX-listed enterprises.
AI & ML Products
Bias detection, prompt injection testing, hallucination measurement, fairness scoring and EU AI Act conformity assessment. KiwiQA is Australia's only structured AI QA practice.
Gaming & Wagering
Compliance testing, RNG certification, regression automation and load testing for Australia's online gaming and wagering sector. Certified engineers, fast turnaround. Client: BoomBet.
The Business CaseWhat poor quality
What poor quality
actually costs you.
These aren't hypothetical figures. They're industry-verified costs your organisation faces every time quality is treated as an afterthought.
Gartner
$5,600/min
Average cost of application downtime
IBM Security
$4.88Mavg
Mean total cost of a data breach in 2024
Toptal Research
79%
Users who won't return after a poor experience
Google Research
40%
Users abandon an app that takes 3+ seconds to load
NIST Study
30×
More expensive to fix a bug post-release vs during development
IBM 2024
287days
Average time to identify and contain a security breach
KiwiQA reduces your exposure
Clients report up to 35% fewer defects reaching production, zero unplanned downtime incidents and measurable improvement in security posture — all within the first engagement.
Client Success Stories
15 years. 8,500+ projects.
One standard: excellence.
Every metric below is drawn from a named client engagement — not an estimate, not a projection.
8,500+
Projects delivered
98%
Client retention
$18B+
Revenue protected
9
Industries served
DP World — supply chain QA across 70+ countries
Challenge
Any QA gap in DP World's global logistics platforms creates cascading failures across billions in cargo.
Outcome
Mission-critical stability maintained across all international markets.
70+
Countries covered
$18B
Revenue supported
100%
SLA compliance
View full case study →
All Case Studies
6 engagementsDP World — supply chain QA across 70+ countries
70+
Countries covered
$18B
Revenue supported
100%
SLA compliance
35% defect reduction for Akamai's AEM platform
35%
Defect leakage drop
3 yrs
Partnership tenure
3×
Faster regression
Till Payments — security audit and peak load validation
100%
Vuln remediated
Pass
Security audit
Enterprise
Clients unlocked
Zero downtime during peak sale events for Shopify enterprise
0
Downtime incidents
100%
CRM sync accuracy
10×
Load tested
BoomBet — continuous QA for Australia's oldest bookmaker
Web+
Mobile coverage
Ongoing
QA partnership
0
Payment regressions
Australian government education portal — digital quality assurance
Gov
Certified delivery
WCAG AA
Compliance
On time
In-scope delivery
Explore every case study in depth
9 industries · 8,500+ projects · 15+ years of proof
Latest Insights
Fresh thinking on
quality engineering.
Test Automation
Why Enterprise Test Automation Breaks at Scale — and How AI-Powered Platforms Fix It
Most automation programmes look healthy at 50 test cases and collapse at 5,000. The culprit is almost never the automation tool — it's the assumption that scripted tests can keep pace with a system that changes every sprint. Here is what actually breaks enterprise automation at scale, and what the teams who've solved it are doing differently.
QA Strategy & Consulting
The Real ROI of AI Test Automation: Numbers Enterprise QA Teams Actually Care About
Functional Testing
Functional Testing Services: Ensuring Software Integrity from Sprint to Release
Managed Testing
Managed QA Services: Scaling Enterprise Quality Without Scaling Headcount
Innovation Partners
Technology that powers
every engagement.
Our strategic innovation partners bring cutting-edge tooling to every client engagement — AI-driven, cloud-native, and built for the future of quality.
Testsigma
Script-free, AI-powered automation for web, mobile and API — the engine behind KiwiQA's intelligent test automation delivery across every engagement.
TestMu AI
Formerly LambdaTest — reborn as an agentic AI testing platform. Powers autonomous cross-browser, cross-device and Enguinity-integrated QA pipelines.
PinnacleQM
Enterprise-grade test management and QA governance platform. Powers KiwiQA's QMFactory-driven delivery for organisations requiring audit-ready, compliance-aligned quality engineering.
Start Today
Quality is not a phase —
it's a partnership.
98% of KiwiQA clients return for their next project. Tell us your challenge and we'll scope the right solution within 24 hours. Sydney-based. Globally delivered.
98%
Client retention rate —
proof that we deliver, every time
proof that we deliver, every time