KiwiQA's accessibility testing practice combines automated scanning with expert manual testing by users with disabilities — the only approach that achieves genuine WCAG 2.2 conformance for Australian government and enterprise.
The Australian Disability Discrimination Act makes inaccessible digital products a legal liability. Australian government agencies require WCAG 2.1 AA minimum for procurement. US Section 508 and ADA Title III expose US-market products to litigation.
From full WCAG 2.2 conformance audits to CI/CD regression automation — KiwiQA covers the complete accessibility testing lifecycle.
| Criterion | Standard |
|---|---|
| Colour Contrast (text) | 4.5:1 AA · 7:1 AAA |
| Colour Contrast (UI) | 3:1 WCAG 2.2 SC 1.4.11 |
| Touch Target Size | 24×24px SC 2.5.8 |
| Focus Indicator | WCAG 2.2 SC 2.4.11/12 |
| Success Criteria Coverage | 78 (all AA + AAA where required) |
| VPAT Format | VPAT 2.5 WCAG Edition |
| Automation Coverage | axe-core + WAVE + Lighthouse |
| Screen Readers | JAWS · NVDA · VoiceOver · TalkBack |
"We had an AudioEye overlay on our government portal for two years and still failed the accessibility audit when we went to tender. KiwiQA ran a manual audit with real screen reader users and found 47 issues the automated tool had never flagged. We achieved WCAG 2.1 AA within 8 weeks."
It was a pleasure to work with Niranjan and his team of dedicated and comprehensive testers. A great experience full of support and passion to deliver a great service.
Niranjan & the KiwiQA team have been excellent. They have demonstrated great ownership, hustle and maintained a high quality bar akin to top tech companies like Flipkart.
KiwiQA provide high quality support at a very reasonable price. Their penetration testing on our platform was very thorough and provided us confidence in the cyber security.
Everything you need to know — answered.
WCAG 2.2, published by the W3C in October 2023, adds nine new success criteria to WCAG 2.1. The most impactful additions for Australian organisations are Focus Appearance (2.4.11/2.4.12), which tightens focus indicator visibility requirements, and Target Size Minimum (2.5.8), which mandates 24×24 CSS pixel minimum touch targets. Australian government guidance references WCAG 2.1 AA, but auditors increasingly flag WCAG 2.2 gaps as future risk.
The Disability Discrimination Act 1992 does not name WCAG explicitly, but the Australian Human Rights Commission (AHRC) has made clear that inaccessible websites can constitute unlawful discrimination. Federal and state government procurement mandates require WCAG 2.1 AA as a minimum. Private organisations — particularly e-commerce, finance and healthcare — face complaint risk if their digital services exclude users with disabilities.
A typical WCAG 2.2 AA conformance audit of a medium-complexity website (20–50 representative pages/components) takes 10–15 business days including manual screen reader testing, automated scanning, issue documentation and ACR production. Larger enterprise applications or complex single-page apps may require 3–6 weeks. KiwiQA provides a scoped estimate within 24 hours of receiving a site brief.
No. Automated tools such as axe-core and WAVE reliably detect only 20–35% of WCAG issues. Criteria such as focus order logic, screen reader announcement quality, meaningful image alt text, form instruction clarity and cognitive load cannot be evaluated by automated scanning alone. KiwiQA's audits combine automated scanning with expert manual testing — including real screen reader users — to achieve genuine conformance, not just a passing tool score.
Section 508 of the US Rehabilitation Act requires US federal agencies and their suppliers to ensure ICT products are accessible. Australian companies that sell software or services to US federal agencies — including SaaS vendors, IT services firms and defence contractors — must comply. Section 508 references WCAG 2.0 Level AA as its technical standard, meaning WCAG 2.1/2.2 AA conformance provides strong coverage. KiwiQA produces Section 508 VPATs alongside Australian ACRs for clients in both markets.
An Accessibility Conformance Report (ACR), produced from the Voluntary Product Accessibility Template (VPAT), is a structured document declaring how a product meets each WCAG success criterion. ACRs are required by US federal procurement (Section 508) and increasingly by Australian government agencies under the Digital Service Standard. KiwiQA produces VPAT 2.5 (WCAG 2.1/2.2) and ITI-format ACRs suitable for both AU and US procurement submissions.
Manual expert testing, screen reader coverage, government-ready ACR/VPAT production — KiwiQA delivers genuine WCAG conformance, not just a passing axe score. Available across Australia and the US.